1. How does the Smart ID tag work?
The tag uses a QR code or NFC chip to link directly to your pet's profile. If your pet is found, anyone can scan or tap the tag with a smartphone to access their info and contact you.
2. Do I need a subscription?
No! The Smart ID has no subscription fees or hidden costs.
3. Is the tag waterproof?
Yes, the tag is fully waterproof and designed to handle all your pet’s adventures.
4. What information can I add to my pet's profile?
You can include your pet's name, your contact details, medical information, and any special notes to help keep your pet safe.
5. Does it work without an app?
Yes, there's no need to download an app. The tag works with any smartphone that can scan QR codes or use NFC.
6. Is my information secure?
Yes, your details are stored securely, and only those who scan the tag can access the profile.
7. What if I need to update my pet's information?
You can update your pet's profile anytime by scanning the QR code or tapping the NFC chip and logging into your account.
8. Will this tag track my pet's location?
No, the Smart ID tag is not a GPS tracker. It helps reconnect you with your pet by providing your contact information to anyone who finds them.
9. Does it work worldwide?
Yes, the tag can be scanned or tapped anywhere in the world.
